Role Based IT Trainings:
We provide customized trainings for individuals wanting to get into the IT industry, without any IT background.
IT role specific trainings are offered to suit your availability to help you transition from your current job into an IT job.
- Help Desk Support Analyst / Engineer (Tier-1 Support) – No IT background needed
- Application Support Engineer (Tier-2 Support) – No IT background needed
- Business Analyst (BA) – No IT background needed
- ITIL Certification – No IT background needed
- DevOps Engineer – Requires IT background
- Database Administrator – Requires IT background
Whether you’re a Uber driver, salesman, marketing personnel or from any non-IT background — we can help you quickly eliminate entry barriers and move into a lucrative industry. Lots of remote jobs available through our placement cell.
No IT background needed courses — can be purchased online (see BUY NOW options below).
For courses that require IT background, applicants need to email us for a registration form: info@prodsuppsystems.com
All courses are delivered by a live instructor via zoom sessions.
Help Desk Analyst Course
What does is a Help Desk Support analyst do?
Every medium to big sized company has a help desk support team. This team is the first line of defense (Tier-1) for any issue (software or hardware) faced by that company’s client/customer.
A help desk team member’s job responsibility focuses around registering a ticket with all the relevant details and routing the ticket to the correct team, within the company (based on the type of issue), so that it can be resolved quickly (customer satisfaction/retention function).
- Live Instructor-led Online classes for Help Desk Analyst / Support job
- New Batch starts every 6 weeks (small batches < 5)
- For anyone looking to get into entry or mid-level IT job
- No Degree or Certificate required
- No IT background required
- Training will use IT tools that you will utilize on your job
- Job placement assistance is provided for free (such as resume, mock interviews, question bank review), when you sign up for this training program
- 6 months Interest Free Payment Plans for course fee (after class begins)
- Payment due date is 1st of each month and a seven (7) day grace is allowed. After which, we will assume ‘drop-out’ status. Training continuity would then require full balance payment.
- 12 weeks program (6-8 hours per week)
- Just pay a small registration fee of $149 and start.
- Total cost of course is $185 monthly (for 6 months) + pre-paid registration fee ($149).
- Materials, course curriculum and class schedule will reach you upon registration.
HOW TO ENROLL: Use the BUY NOW button’s below or…
If you have questions before you enroll, please call us at 703.596.3656. We’ll be happy to answer your questions before you register.
Help Desk Support
Application Support Engineer
Business Analyst / ITIL Certification
Application Support Engineer (ASE) Course
What does an Application Support Engineer do?
An Application Support Engineer provides Tier-2 level support for complex software issues related to the business applications used by the company’s customers. They’re part of a “Production Support Team’. Issues that Help Desk (tier-1) cannot resolve, are escalated to tier-2 (Production support team).
ASE’s have extensive and in-depth knowledge about the application architecture, functionality and technical footprint. They’re familiar with application’s inbounds and outbounds (connections, data loads, integrations, etc.). Therefore, they are able to analyze log files and troubleshoot complex issues. They also understand on how to reproduce the error consistently so they can test the solution efficiently.
Although, IT background could help but it is not required to become an ASE.
Compensation wise, ASE’s make almost double the salary as compared to a Help Desk Analyst.
- Live Instructor-led Online classes for Application Support Engineer job
- New Batch starts every 6 weeks (small batches < 5)
- For anyone looking to get into entry or mid-level IT job
- No Degree or Certificate required
- No IT background required
- Training will use IT tools that you will utilize on your job
- Job placement assistance is provided for free (such as resume, mock interviews, question bank review), when you sign up for this training program
- 8 months Interest Free Payment Plans for course fee (after class begins)
- Payment due date is 1st of each month and a seven (7) day grace is allowed. After which, we will assume ‘drop-out’ status. Training continuity would then require full balance payment.
- 23-25 weeks program (6-8 hours per week)
- Just pay a small registration fee of $179 and start.
- Total cost of course is $275 monthly (for 8 months) + pre-paid registration fee ($179).
- Materials, course curriculum and class schedule will reach you upon registration.
HOW TO ENROLL: Use the BUY NOW button’s below or…
If you have questions before you enroll, please call us at 703.596.3656. We’ll be happy to answer your questions before you register.
Help Desk Support
Application Support Engineer
Business Analyst / ITIL Certification
Business Analyst Course (BA)
What does a Business Analyst do?
All companies have a business side and an IT side. Business departments primarily focus on ideas to grow the business. Introduce cutting edge products & services for new customers and gain market share. The IT department ‘helps realize’ those new business ideas. Example: A new functionality or product line, in an existing application, could boost market share/company profits, so business explains this to IT departments and IT departments work on the ‘How to Implement’ part. Business works on the ‘What’ and IT works on the ‘How’ part.
A business analyst sits between the business & IT – sort of like a language translator. Their main focus is to translate business requirements in IT terms so IT teams can clearly understand what business needs. If this so called translation has ambiguity, everybody is negatively impacted and results in a lot of wastage of time & money and re-do work. A little bit of Quality Assurance skills is advantageous for a BA.
Some examples of what responsibilities a BA might have to undertake include:
- Determines operational objectives by studying business functions, gathering information and evaluating out requirements.
- Determines technical assistance in identifying, evaluating, and developing systems and/or business processes to meet user requirements.
- Constructs workflow charts and designs new computer programs by analyzing requirements and writing specifications.
- Improves the system and recommends controls by identifying problems.
- Project tracking and collaboration with IT & business teams
- Live Instructor-led Online classes for Business Analyst Role
- New Batch starts every 6 weeks (small batches < 5)
- For anyone looking to get into entry or mid-level IT job
- No Degree or Certificate required
- No IT background required
- Training will use IT tools that you will utilize on your job
- Job placement assistance is provided for free (such as resume, mock interviews, question bank review), when you sign up for this training program
- 8 months Interest Free Payment Plans for course fee (after class begins)
- Payment due date is 1st of each month and a seven (7) day grace is allowed. After which, we will assume ‘drop-out’ status. Training continuity would then require full balance payment.
- 16 weeks program (6-8 hours per week)
- Just pay a small registration fee of $159 and start.
- Total cost of course is $195 monthly (for 8 months) + pre-paid registration fee ($159).
- Materials, course curriculum and class schedule will reach you upon registration.
HOW TO ENROLL: Use the BUY NOW button’s or…
If you have questions before you enroll, please call us at 703.596.3656. We’ll be happy to answer your questions before you register.
ITIL Certification
Our ITIL Certification Course follows the standard industry course curriculum. Unlike the above courses (HD/ASE/BA) which we have designed and created in-house, ITIL we simply deliver the existing ‘Information Technology Infrastructure Library’ (ITIL) textbook content. There is no point re-inventing the wheel when industry standard textbook exists and that is what is used to prepare for certification exams.
Fee’s to complete this course is the same as a BA course and timeline is about 1 month.
NOTE: If you register for our HD or ASE course, you will cover a significant portion (40-45%) of the ITIL certification course embedded in them. Most applicants just do the rest on their own and get ITIL certified.
Please email us if you wish to get more details before you register for ITIL certification.
Help Desk Support
Application Support Engineer
Business Analyst / ITIL Certification
Placement Services:
We offer ‘White-Glove‘ job placement services for all applicants. The optional service includes– technical / interview Q&A bank review, interview scheduling and co-ordination (by your dedicated placement executive) , interview handling skills coaching and 90-day post-job placement support.
We don’t just leave you alone, after we place you, we continue holding your hands until you’re super confident in your job responsibilities. That way, you can direct your job related questions to us, instead of your colleagues at work.
Job placement assistance is provided for free (such as resume, mock interviews, question bank review), only when you sign up for our training programs.
For direct, paid, placement service (without IT training), a dedicated placement executive will be assigned to your cause. Once you receive your offer letter, we will collect a one-time placement fee of 3% of annual salary from you. You must be authorized to legally work in the country you’re seeking a job (US & Canada Only). We have several candidates that you can discuss with before you sign up. We have strong credibility.
Direct paid placement services can only be availed by those who are already skilled and experienced in the IT field. Registration required.
Email: info@prodsuppsystems.com or use the Contact button below to get more detailed information on our placement services.